Contracts

RBG offers a flexible variety of service contracts, from "Pay As You Go" to Small Business, to Annual Service agreements. Let's build a perfect plan together.

the Platinum Protection Plan.

This is our premium tier of service, giving you any-time remote support, priority response on trouble-tickets, and a dedicated on-call service technician. In addition to regular monthly preventative maintenance, Platinum Protection Plan members receive our exclusive “Whole System Coverage” package. If one of your computers fails, we will replace it with a brand new one, up to a thousand dollar value at no additional charge. If no systems fail during the term of your contract, we’ll replace your oldest computer absolutely free for renewing next year!

Request a Free Quote

the Gold Protection Plan.

The Gold Protection Plan is our standard tier of service. In addition to offering regular monthly preventative maintenance, Gold members receive remote support during business hours, full access to our help-desk trouble-ticket system, & our exclusive “Hard Drive Coverage” package. If you encounter a hard drive failure, we will replace the drive and get you back up and running at no additional cost. Plus, if you haven’t had a hard drive failure during the term of your contract, we’ll replace your oldest hard drive free of charge for renewing next year!

Request a Free Quote

the Silver Protection Plan.

As the foundational tier of service, our Silver Protection Plan offers essential weekly in-office maintenance, to keep your systems running optimally, & remote support during business hours. We built our business model on the idea that a great IT relationship means no surprises. That means no unpredictable hourly rates, no exorbitant emergency fees, & no worries. You know exactly what you’re investing in your technology. Let us turn your tech distractions into powerful productive tools!

Request a Free Quote

Small Business Plan.

As a member of the RBG "Small Business" coverage plan, you receive one "contract hour" per computer covered, per month. "Contract hours" can be used toward remote tech-support, consulting, or research services. Service hours beyond those provided in your contract are billed at our standard rates.

"Small Business" clients have access to our online Help Desk, a trouble-ticketing system that lets us track the status of any IT issues you may have from their onset through their resolution.

The basic "Small Business" coverage plan covers up to 5 computers - with the options to cover as many as 10.

Request a Free Quote

Pay as you Go.

Qualifying candidates for our "Pay as you Go" service are provided with our full Rate Card - a menu of the standard and specialty services we provide.

We would be happy to provide you an easy free estimate, to get a sense of how we can best serve you.

Request a Free Quote

“We believe that good business starts with great relationships”Joshua Russell